Simple, Scalable Plans for Growing Teams
Manage your team's WhatsApp conversations with flexible subscriptions. Start with our essential WhatsApp CRM and scale to full multi-channel automation across Facebook, Instagram, and Telegram as your business grows.
DIWALI 2026M or DIWALI 2026 before offer ends.Starter
Essential WhatsApp CRM for small businesses managing customers and conversations.
Growth
Powerful WhatsApp CRM and multi-channel tools for growing teams.
Business
Advanced multi-channel CRM, automation and AI tools for established businesses and sales teams.
Enterprise
CustomCustom ChatGrow deployment for organizations requiring higher limits, advanced integrations and dedicated support.
Understanding ChatGrow Subscription Fees & WhatsApp Messaging Charges
ChatGrow subscription fees and Meta/WhatsApp messaging charges are separate. Meta may charge messaging fees according to its applicable WhatsApp Business Platform pricing and message category rules.
Connect your WhatsApp account through Meta's guided onboarding flow (Meta Embedded Signup, with WhatsApp Coexistence available for eligible WhatsApp Business App accounts). ChatGrow provides the software interface, team inbox, automation builder, and CRM platform. Meta conversation messaging charges apply separately and are billed directly by Meta according to its official conversation categories (Marketing, Utility, Authentication, and Service).
Detailed Plan Comparison
Compare core capabilities, multi-channel support, and operational quotas across all four plans.
| Features & Quotas | Starter | GrowthMost Popular | Business | EnterpriseCustom Scale |
|---|---|---|---|---|
Core Platform & Infrastructure | ||||
| REST API | Yes | Yes | Yes | Yes |
| WhatsApp Webhook | Yes | Yes | Yes | Yes |
| Auto Replies | — | Yes | Yes | Yes |
| Analytics & Reports | — | Yes | Yes | Yes |
| Priority Support | — | — | Yes | Dedicated SLA |
Facebook Messenger | ||||
| Facebook Chat | — | Yes | Yes | Yes |
| Facebook Automation | — | — | Yes | Yes |
| Facebook Campaign | — | — | Yes | Yes |
| Facebook Template | — | — | Yes | Yes |
| Facebook Keyword | — | — | Yes | Yes |
| Facebook Comment DM | — | — | Yes | Yes |
| Facebook Retrigger | — | — | Yes | Yes |
Instagram Direct | ||||
| Instagram Chat | — | Yes | Yes | Yes |
| Instagram Automation | — | — | Yes | Yes |
| Instagram Campaign | — | — | Yes | Yes |
| Instagram Template | — | — | Yes | Yes |
| Instagram Keyword | — | — | Yes | Yes |
| Instagram Comment DM | — | — | Yes | Yes |
| Instagram Retrigger | — | — | Yes | Yes |
Telegram Bot | ||||
| Telegram Chat | — | Yes | Yes | Yes |
| Telegram Automation | — | — | Yes | Yes |
| Telegram Campaign | — | — | Yes | Yes |
| Telegram Template | — | — | Yes | Yes |
| Telegram Keyword | — | — | Yes | Yes |
Capacity, Quotas & Limits | ||||
| Contacts Limit | 2,500 | 10,000 | 30,000 | Custom |
| Included Team Agents | 2 | 5 | 15 | Custom |
| Monthly Conversations | 5,000 | 20,000 | 50,000 | Custom |
| Workspaces | 1 | 3 | 10 | Custom |
| Teams | 1 | 3 | 10 | Custom |
| Campaigns | 10 | 50 | 100 | Custom |
| Bot Flows | 10 | 50 | 100 | Custom |
| AI Prompts | 10 | 50 | 100 | Custom |
| WhatsApp Forms | 5 | 20 | 50 | Custom |
| Audience Segments | 5 | 20 | 50 | Custom |
| Template Bots | 5 | 20 | 50 | Custom |
| Message Bots | 5 | 20 | 50 | Custom |
| Kanban Sales Funnels | 1 | 5 | 10 | Custom |
| AI Calling Agents | — | 1 | 3 | Custom |
| Appointment Bookings | — | 50 | 200 | Custom |
| Facebook Ads Campaigns | — | 10 | 25 | Custom |
| Facebook Leads | — | 50 | 200 | Custom |
| Google Accounts | 1 | 3 | 5 | Custom |
| Tags | 25 | 100 | 250 | Custom |
| Quick Replies | 25 | 100 | 250 | Custom |
| Custom Fields | 10 | 25 | 50 | Custom |
| Document File Limit | 10 MB | 25 MB | 50 MB | Custom |
| Audio File Limit | 10 MB | 25 MB | 50 MB | Custom |
| Video File Limit | 25 MB | 50 MB | 100 MB | Custom |
| Image File Limit | 5 MB | 10 MB | 20 MB | Custom |
| Multiple File Share Limit | 5 | 10 | 20 | Custom |
Pricing & Billing FAQ
Answers to common questions about plans, official Meta API charges, and multi-channel features.
Ready to Transform Your Customer Conversations?
Choose your plan today or talk to our sales team for custom enterprise requirements.